Free BPO Course In India

Free BPO Course In India

Are you ready to begin an experience of transformation that will not only improve your skills but also take your career to new heights? Our Business Process Outsourcing (BPO) course in India is a dynamic program designed to equip you with the knowledge and expertise necessary for success in today’s continuously shifting business world. You will learn more about our BPO program later in this article.

What is BPO?

Business Process Outsourcing is a business practice in which a company contracts with an external service provider to perform an essential business function or task. With BPO, a company can hire a third party for technical support, customer support, and sales. 

Outsourcing training involves transferring internal services to an outside third-party company for better outcomes. It’s a cost-effective method of getting the work done by a third party. BPO is where the company utilizes an external supplier for the management of planning and learning.

Benefits of a Business Process Outsourcing Course in India

A Business Process Outsourcing course in India trains you to improve in customer care, technical support, how to do research and market surveys. With this course, you learn how to provide after-sale services and help desk support. 

Here are some key benefits of a BPO course:

  • Improve communication skills
  • Numerous employment opportunities
  • Places importance on professional development 
  • Exposure to diverse industries
  • Offers networking opportunities
  • Gets international exposure

Types of a BPO

A company engages in Business Process Outsourcing when it offers a third party to manage every aspect of its operations. There are different ways in which a company can do BPO. You get to learn more about these different types of BPO and which is best suited for what kind of business in a Business Process Outsourcing course in India. 

Here are some different types of BPO that a company can do: 

  • Back office BPO:

    When a company hires a third party for core business functions that do not involve customer interaction. 

  • Front office BPO:

    It involves the business functions that involve customer interaction. 

  • Offshore BPO:

    When the company outsources its operations to an organization in a foreign country.

  • Nearshore BPO:

    Where a company uses third-party services in a neighboring country for services. 

  • On-shore BPO:

    Onshore BPO means when you outsource your business function to a third party in the same country. 

The curriculum for a Business Process Outsourcing course in India

A Business Process Outsourcing course in India offers you efficient training on how to manage the relationship between the company and the third party that is going to handle all of the company’s operations.                                

Here are some key topics that are covered in a BPO course:

  • Introduction to BPO
  • Drivers of the BPO phenomenon
  • What to consider in outsourcing
  • Selecting a BPO partner
  • Effect of BPO on the workforce
  • What is reverse outsourcing?
  • Performance criteria of a BPO
  • Time management in BPO
  • Tips for efficient BPO management
Choose Kalpavriksha Academy for a BPO program

Kalpavriksha Academy offers you the ultimate course in a Business Process Outsourcing program. You get interactive sessions with the instructors, individualized attention, and well-arranged study modules from us. 

Here are some key features that set us apart from the rest

  • You can take the course at your own pace and from the convenience of your home or workplace.
  • Opportunity to have interactive and open discussions with the instructors regarding your doubts and feedback.
  • Career placement support from the experts helps you build your resume, practice interview skills, and maintain connections with the employer. 
  • With the review classes, you get a chance to understand difficult topics, prepare for interviews, and review concepts. 
Connect with us

A Business Process Outsourcing course helps you understand how to maintain relationships with your business and the third-party company. To get enrolled in our Business Process Outsourcing program at Kalpavriksha Academy, you can get in touch with us

Phone no.: +91 9818703454



BPO is the process of hiring a third party to take care of your business. All kinds of businesses, from start-ups to major corporations, choose BPO. It can be done in different ways as per the needs of the business. You should enroll in a Business Process Outsourcing course in India to learn how to build a good connection between the parties. In this course, you learn to make cost-effective decisions for your business. With us at Kalpavriksha Academy, you get to take advantage of job placement support from the experts in addition to the detailed course structure, which helps you take the first step toward your dream career.  

  • What is the duration of your course?

The duration of our BPO course is 6 months.

  • Do you offer job placement support?

Yes, we offer our students job placement support after completing their course. 

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